USPS Hold Mail Service – Form, Request, FAQ

USPS Hold Mail: Going on a vacation? Heading out of town? or Out for a business trip or meeting? If yes, then USPS offer a service called “Hold Mail” with which you can safely put your mail on hold until you return. To save all your important packages or mail item, it is recommended to put your mail on hold at the post office, if you’re out of town for some days or weeks. USPS continues to send mail items to your address unless you put them on hold and there are chances that you might lose your important mail item. To avoid that, use Hold Mail service offered by USPS which allow users to put their mail on hold.

With this service, you can easily put all your mail items on hold for 30 days for free. But for hold times greater than 30 days, it is recommended to sign up for USPS Forward Mail Service, which allows you to receive mail items on your new address.

What is USPS Hold Mail Service?

United States Postal Service(USPS) is an Independent agency of the United States federal government responsible for the mail item or postal service in the United States. USPS provides various postal services to almost all houses in the U.S. One such service which allows a user to put their mail items on hold for some days or weeks is USPS Hold Mail Service. If you’re moving out of town for any reason and looking to put your mail on hold, then sign up for this service by visiting usps.com, or post office, through a mobile phone, and mobile app.

Consider following things before requesting hold mail

Decide the time for how much longer you want to hold mail

USPS allows putting mail on hold for a minimum of 3 days to maximum 30 days for free. Decide the starting and ending date for which you want to hold your mail items. USPS won’t deliver any mail items between that time span.

When to submit the request

It may take up to one day if you submit hold mail request through phone or in person while if you request online before 2 a.m CST, then it may be processed the same day.

Method to Submit the request

There are multiple methods available to put mail on hold as explained below. Read the details shared below and decide which method you want to use for putting your hold mail request.

Know how to put USPS Hold Mail Service from below and if you’ve any queries related to Hold Mail then please check the FAQ section.

How to Put USPS Mail Hold Request?

Online

Putting a hold on mail through online mode is most common and easiest way to do. All you need to do is follow the how-to-guide from below.

Step 1: Visit USPS.com & Click on Hold Mail option under Quick Tools

Go to the official website of US Postal Service and then click on “Quick Tools” Multiple options will pop up on your screen as shown in below screenshot. Click on “Hold Mail” option only to get started.

USPS Hold Mail

 

Step 2: Check if Hold Mail is available for your address or not

After clicking on “Hold Mail”, you will be directed to a new page where you need to check whether hold mail service is available for your address or not. Fill the following form online to check that.

Enter the following details:

  • First & last name
  • Phone Number
  • Street Address
  • Email
  • City
  • State & Zip code
  • Click on “Check Availability”

USPS Hold Mail

If your address is available for hold mail service, then you can proceed to Step 3, else not.

 

Step 3: Submit Hold Mail Request

If your address is available for hold mail service then it’s time to submit the hold mail request. If your address is not available then visit your local post office to request or else try another address. Once you’re done with Step 2, it’s time to

  • Select the State Date & End Date
  • Select how you would like to receive your mail item after the end date.
  • Press Submit or Schedule Hold Mail button

Image Source: http://www.vacationcounts.com

After completing an online Hold Mail request, a confirmation page will be displayed on your screen with a confirmation number which verifies that your request has been accepted. It is recommended to take print out of this page or copy down your confirmation number for future reference.

Post Office

To avail this service at a post office, first, you need to visit your local post office and ask for a PS Form 8076. This form is used to submit hold mail request at a post office. Complete the form by entering all the correct details like your name, address, hold mail start & end date, etc. Make sure to fill the form correctly and cross check the details once before submitting. After filling the form, submit it to the clerk. A confirmation number will be provided to you in return, keep this number safe. This number can be used if in any case, it is required to modify or edit the hold mail request. Make sure to visit within working hours only, check USPS Holidays here.

Link: Download the PS Form 8076 (in PDF)

This is how PS Form 8076 looks like:

Mobile Phone

Use your mobile phone to make a hold on your mail items for a short span of time. USPS offers a customer support, all you need to do is call at 1-800-ASK-USPS (1-800-275-8777) to request for hold mail service. Provide all the details such as name, address, hold mail start & end date, etc. In return, you’ll receive a confirmation number which has to be kept safe.

Call on: 1-800-ASK-USPS (1-800-275-8777)

Telephone customer service hours: Monday – Friday from 8 am until 8:30 pm ET and Saturday from 8 am until 6 pm ET.

Mobile App

USPS has a mobile app for both Android and iPhone. If you use mobile apps frequently, then download USPS mobile app from the buttons shared below. USPS app lets you put your mail items on hold. Not, only this you can also avail other services of USPS through this mobile app only. It’s pretty simple to use the app as the user interface is very simple and easy to use. Customers can do a lot more than just holding their mail as they can easily track packages, ship online, change address, schedule pickup, buy stamps, find locations, and much more.

Download USPS mobile app for Android and iPhone from the buttons shared below.

download form app store

download form play store

Also, note that online mail hold requests can be submitted before 2:00 a.m. only. Requests made in person or by calling the 1-800 number must be submitted one business day in advance. You may submit a Hold Mail request up to 14 days in advance. Only one hold is permitted at a time.

Hold Mail request service can be used for a minimum duration of 3 days. The maximum duration for this service is 30 days. All mail items regardless of the name will be held for the address entered. When our mail is placed on hold, your Post Office will hold all packages as well.

All the mail items will be delivered on the “End Date” of your Hold Mail request. Your letter carrier will deliver your mail on this date. In case you want to resume delivery of your held mail earlier than the requested “End Date,” you will need your confirmation number.

How to Edit or Cancel Hold Mail Request?

You can make changes in the hold mail request if you’ve your confirmation number. To edit or cancel hold mail request you need to Visit this link. Click on “Edit or Cancel and existing Hold Mail request”

Enter your confirmation number, email address or phone to search for your hold mail request.

How to Hold Mail for more than 30 Days?

US Postal Service doesn’t allow to hold mail items for more than 30 days. However, if you want to hold mail for more than 30 days then it’s time to use USPS Premium Forward mail service.

Pay a one time enrollment fee of $19.35 retail or $17.75 if you enroll online and weekly fees thereafter and USPS will hold your mail, and ship it to you each week via Priority Mail service. This is a temporary service that can be used a for a minimum of 2 weeks up to a maximum of 1 year. Also, note that currently PFS-Residential Online option is not available for PO Box addresses.

How it Works

  • There is an enrollment fee of $19.35 retail or $17.75 if you enroll online.
  • You have to pay $19.35 for each week of service.
  • For each weekly shipment, you will receive a email notification to your USPS.com account along with a tracking number which let your track packages. You will also recive a notification when there is no mail item to be shipped, so keep checking your USPS.com account for all the important notification. and you package will be arrived in 1, 2, or 3 business days, depending on distance.
  • Priority Mail Express items are directly rerouted to you i.e they are not held.
  • Priority Mail items are shipped to you immediately or included in your weekly package.
  • If there are First-Class Mail items that don’t fit in the weekly package then those items will be sent separately at no extra cost.
  • Also, note that Premium Forwarding Service Residential is a domestic service only. APO/FPO/DPO and ZIP Codes starting with “969” are excluded.

More USPS Hold Mail FAQ’s

Check this section, if you any query related to USPS Hold Mail, if your query is not answered here then simply use the comment section to ask. We will respond back as the earliest.

How do I get my accumulated mail when my Mail Hold ends?

While filing a hold mail request there are two options that you can opt for to accumulate your pending mail items. First one is to pickup mail at your local post office and the second is that your letter carrier will deliver your mail on the ending date of hold mail as specified by you. Also, note the following:

  • If you choose the first option i.e. pickup your mail, then you must present a photo I.D.
  • Regular mail delivery will resume the next postal business day after you sccessfully pickup your mail items from the post office.
  • If you pick the second option, then the mail will be delivered to your home till that fits your mail receptacle. If the accumulated mail exceeds your mailbox size, then a letter carrier will leave a Delivery Notice and return the overflow mail to your local Post Office for pickup.

In any case, if your delivery does not resume as requested then Please make a call at 1-800-ASK-USPS (1-800-275-8777)

What is Hold For Pickup?

Hold for pickup service notifies the recipient by email, phone, SMS/ text message whenever a package is available for pickup. This service claims to offer a guaranteed delivery to a designated Hold For Pickup location.

This service is available with following:

  • Priority Mail Express items at retail Post Office locations.
  • Priority Mail and Priority Mail Express items when postage is paid through USPS Click-N-Ship.
  • Commercial mailings of Priority Mail Express, First-Class Package Service, Priority Mail, Parcel Select Ground, Bound Printed Matter parcels, and  Parcel Select Lightweight.

Also, note that this service is not eligible or available for First-Class Mail letters and flats and mail addressed to APO/FPO/DPO destinations.

The Hold For Pickup service times for Priority Mail Express Next Day and Second Day items are 10:30am and 3:00pm. There is no fee for the 10:30 pickup time.

 

What to do if Hold Mail did not start or stop as Requested?

In any such case, it is highly receommended to make a call at 1-800-ASK-USPS (1-800-275-8777)

The working hours of customer representatives are as follows:

Monday to Friday:  8:00 a.m. to 8:30 p.m. EST

Saturday: 8:00 a.m. to 6:00 p.m. EST

Sundays and Holidays:  Closed [Visit Here for Postal Holidays]

If Mail is Late or Missing?

Late Mail

USPS does not gurantee delivery times as a delivery could be late due to multiple reasons such as servere weather, increased volume of mail, increased traffice, natural disaster etc. If the circumstances are usual then all deliveries should be made by 5:00 p.m. local time

Does USPS Delivers on Sunday? Priority Mail Express and Amazon parcels are the only pieces of mail items that are delivered on Sunday.

  • Who do I notify if my mail is late?Well, you need to look out for identifying marks on an envelope as they pinpoint the cause of a delay. Also, record the delivery date on the envelope and present to your local Post Office for examination.

Missing Mail

If your mail item has not arrived by the expected delivery date, you should:

Please Note: While there is no automatic response to emails referencing missing mail, you can be assured that if and when your item is found, it will be returned to you.

What are the Time Restrictions for Hold Mail?

How far in advance do I need to submit my Hold Mail request?

  • If you’re using Online mode then submit requests before 2:00 A.M. Central Time can begin on the same Postal business day. The Postal business days are Monday through Saturday.
  • If you are making a hold mail request by calling at call center then the request must be accepted by close of call center business day for the request to be completed by the next delivery schedule.
  • You may submit a Hold Mail request up to 30 days in advance.

What are the minimum / maximum lengths of time the Post Office will hold my mail?

  • The minimum duration for hold mail request is 3 days and the maximum duration for Hold Mail requests is 30 days. If you want to hold mail for more than 30 days then use USPS Premium Forwarding Service for that as hold mail requests cannot be made for more than 30 days.

How to Submit a Hold Mail via Telephone?

It’s pretty simple submit a hold mail via Telephone,. All you need to do is make a call at 1-800-ASK-USPS (1-800-275-8777) 

The working hours of customer representatives are as follows:

Monday to Friday:  8:00 a.m. to 8:30 p.m. EST

Saturday: 8:00 a.m. to 6:00 p.m. EST

Sundays and Holidays:  Closed [Visit Here for Postal Holidays]

If you’ve nay question or query related to USPS Hold Mail, then use the comment section provided below. We will respond back at the earliest. Click on th FAQ category to get answers of your USPS related queries.

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