What is USPS Informed Delivery & How Does it Works?

What is USPS Informed Delivery?

Want to digitally preview your letter-sized mail before receiving them? If yes, then USPS offer the right service of you. USPS Informed delivery is a free and optional notification feature offered by USPS which allow residential customers to digitally preview their letter-sized mail and manage their packages scheduled to arrive soon.

Eligible residential customers can use this feature on their computer or mobile device which means there is no need to visit the local post office. All you need to do is sign up for USPS informed delivery and then see what’s coming to your mailbox from anywhere at any time.

Who is Eligible for Informed Delivery?

This service is available for residential consumers in the majority of the locations across the country. If you want to check whether your address is eligible for the feature or not then visit informeddelivery.USPS.com, sign up, and then check your address eligibility.

If you don’t know how to sign up then learn here how to sign up for informed delivery?

Are there any Limitations?

There are few things which should be there if you want to use this feature.

  • Your location must be eligible for this feature.
  • You must be able to verify your identity in order to sign up for informed delivery.
  • Your mailbox address should be uniquely coded, else you won’t be able to complete the sign-up process. Most of the addresses are uniquely coded, but there may be some addresses in high-density areas which are not uniquely coded. You should check whether your address is uniquely coded or not. USPS is working to increase the number of addresses with access to Informed Delivery.

How does Informed Delivery work?

This feature allows users to digitally preview their mail content before receiving the delivery. Now let’s understand how this works.

Every mail which is shipped through USPS runs through an automated mail sorting equipment. During this time, USPS digitally images the front of the letter sized mail and use those images to send a digital notification to users to actually see what’s coming before the delivery of the physical mail.

  • If you’re successfully signed up for this feature, then USPS will send you an email and you will be able to access the digital preview of your mail through USPS.com account. You will receive the images of the exterior, address side of up to 10 pieces of incoming letter-sized mail that is arriving soon.
  • You can also access these images on the Informed Delivery dashboard at informeddelivery.USPS.com.
  • Only the first 10 pieces of mail appear in the email at this time. The remaining mail images can be viewed on your dashboard.

What does this message means “A mailpiece for which we do not currently have an image is included in today’s mail.”?

Some mailpieces (e.g., catalogs or magazines) are not imaged by the USPS automated equipment and will not appear in the user’s Informed Delivery notification. Users will receive the above message if a scan is detected on these type of mail pieces.

How many days Does Dashboard display Mail Images?

The dashboard displays mail images for a seven-day period, and package information displays for 15 days after each package has been delivered. Users can opt-in to receive separate email or text notifications with status updates for incoming packages, too.

Check USPS FAQs section at USPS.com for any query related to the United States Postal Service.

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